Your freight rates, trip mileage, fuel costs, settlement records, receipts, and business data belong to your trucking operation. This policy explains how MileVoxa processes and protects that information.
MileVoxa exists to help owner-operators and small fleets run financially intelligent businesses. We do not sell, rent, or trade your personal information or trucking-business records. Your business data is processed to provide MileVoxa features, operate the service, protect accounts, and improve the product as described below.
MileVoxa is operated by MileVoxa. This is the developer/business responsible for the MileVoxa service. For privacy questions or requests, contact support@milevoxa.com.
MileVoxa may process account information such as your name, email address, company name, profile photo, preferences, and information you enter about your trucking operation.
Trucking-business data may include trucks, loads, mileage, expenses, fuel, reimbursements, maintenance records, weekly settlements, fees, fixed expenses, company fee settings, security-deposit records, statements, uploaded documents, notes, and related operational records.
When you upload a receipt image for expense entry, MileVoxa may process the image and recognized text to extract expense information such as merchant, date, amount, and other receipt details. Statement and document uploads are processed to provide the features you request and to keep your business records available in your workspace.
MileVoxa uses Google ML Kit text-recognition technology for receipt OCR. Receipt images and recognized receipt content are processed for expense extraction and related MileVoxa features.
Google ML Kit may collect limited diagnostic or usage information in connection with the technology, such as device or app information, identifiers, performance metrics, and error or usage events. Google processes such information under its applicable terms and privacy practices.
During the Public Beta, MileVoxa may collect feedback you choose to submit together with context needed to understand and respond to it. This may include user or company context, feedback category, experience rating, optional feedback tags, the page or feature from which feedback was submitted, your message, approximate session duration, and your contact preference.
When you use MileVoxa, technical information may be processed by MileVoxa or its service providers as part of hosting, authentication, security, diagnostics, analytics, and abuse prevention. This can include IP address, browser or device type, operating system, request timestamps, app or browser diagnostics, referral information, and security-related events.
The web application also uses cookies and similar browser storage for service functionality. Authentication may use cookies, and MileVoxa uses localStorage or sessionStorage for limited product preferences and session features, such as Public Beta feedback cooldowns and session timing.
MileVoxa does not use these functional storage mechanisms to sell personal information or build third-party advertising profiles.
MileVoxa uses Google Analytics 4 (GA4) to understand how visitors use the MileVoxa website, measure traffic and product engagement, understand which pages and features are useful, evaluate the effectiveness of website and marketing traffic, and improve the service.
Google Analytics may process information such as pages viewed, session activity, browser and device information, approximate geographic information derived from network information, referral or traffic source, and interactions with MileVoxa website features.
MileVoxa may send limited product and conversion events to Google Analytics. These may include events indicating that a visitor clicked a Public Beta signup link, completed account signup or login, opened or used a free tool, used the Load Decision Center, or successfully submitted Public Beta feedback.
MileVoxa does not intentionally send Google Analytics sensitive trucking-business information such as load rates, profit amounts, expense amounts, broker or customer names, load numbers, pickup or delivery locations, receipt contents, uploaded documents, or the text of written feedback messages.
Analytics events may include limited non-sensitive context needed to understand product usage, such as the page from which an action occurred, authentication method, feature name, load-decision rating category, whether recorded fuel history was available, feedback rating, or number of selected feedback tags.
Google processes Google Analytics information according to Google's applicable terms and privacy practices. Browser or device privacy settings may allow you to restrict certain cookies or tracking technologies, although changing those settings may affect some website functionality.
If you choose Continue with Google, MileVoxa uses Supabase authentication to complete the Google OAuth flow. MileVoxa may receive the Google account identifier, email address, and profile information Google makes available for authentication.
MileVoxa does not receive your Google password and does not use Google sign-in to access your Gmail inbox, Google Drive files, or unrelated Google account content.
Information is used to authenticate users, maintain company workspaces, store and organize trucking-business records, perform requested OCR/expense extraction, calculate operational and profitability views, provide exports and reports, synchronize settings, measure website and product engagement, understand feature usage, respond to Public Beta feedback, protect account security, troubleshoot the service, and improve MileVoxa.
MileVoxa relies on service providers to operate the product, including Supabase for backend database, authentication, and storage services; Google for Google authentication, Google ML Kit receipt OCR, and Google Analytics 4 website and product analytics; Vercel for web hosting and delivery; and, where paid billing is enabled, Stripe for hosted checkout and subscription billing.
Stripe may process billing contact and payment information needed to complete a transaction. MileVoxa does not receive or store the full payment-card number entered into Stripe Checkout.
These providers may process information as necessary to provide their services and according to their own applicable terms and privacy practices.
MileVoxa does not sell personal information or trucking-business records. Information may be disclosed to service providers as needed to operate requested features, provide analytics and infrastructure, protect MileVoxa or its users, comply with applicable legal obligations, or complete a transaction you request.
Active account and company data is retained while needed to provide MileVoxa and for legitimate security, operational, and legal purposes. You can export supported account data from Settings and permanently delete your account using MileVoxa's self-service deletion flow.
Mobile users can use Profile & Company → Danger Zone → Delete Account. Web deletion instructions are available on the Data Deletion page.
After self-service deletion, MileVoxa retains a minimal deletion marker containing the normalized account email and deletion metadata. Its purpose is to prevent a later Google sign-in from silently recreating the deleted MileVoxa account. If you explicitly choose to start a new blank account, that marker is removed.
Some information may remain for a limited period in backups, security logs, analytics systems, or where retention is required to address fraud, disputes, legal obligations, or system integrity. Eligible account and company data is otherwise permanently deleted through the deletion process.
MileVoxa uses encrypted transmission (HTTPS/TLS) where supported by the service, authenticated access controls, and company-scoped database rules to help protect information in transit and restrict access.
No online system can guarantee absolute security, so users should also protect their sign-in credentials and device access.
MileVoxa is currently offered as a Free Public Beta. Beta access is free and no credit card is required. Features, workflows, limits, and availability may change as the product is tested and improved.
Paid plans may be introduced later. MileVoxa will provide advance notice before free beta access materially changes.
MileVoxa is a business-management tool. Calculations and analytics, including profit, cost per mile (CPM), revenue per mile (RPM), settlements, expenses, and fuel analytics, depend on information entered or imported by users and may be incomplete or inaccurate if the underlying records are incomplete or inaccurate.
MileVoxa does not provide tax, accounting, legal, investment, employment, or regulatory advice. Users are responsible for verifying their records and calculations before relying on them for taxes, payroll, driver or company settlements, regulatory compliance, or other significant business decisions.
Consult an appropriate qualified professional when needed.
You can update account/company information, manage supported uploads, export supported data, sign out, or delete your MileVoxa account. Google account permissions can also be reviewed from your Google account.
Depending on your browser, device, location, and applicable law, you may also have controls relating to cookies or analytics technologies.
MileVoxa is a business productivity service and is not directed to children. Users should only create an account if they are legally able to use the service in their jurisdiction.
Depending on where you live, applicable privacy law may provide additional rights concerning access, correction, deletion, or other handling of personal information.
You can use MileVoxa's self-service account tools where available or contact support@milevoxa.com to make a privacy request. MileVoxa may need to verify the request before acting on it.
MileVoxa may update this policy as the product, analytics practices, legal requirements, or service providers change. The updated date at the top identifies the current published version.
Signed-in users can manage privacy-related actions through MileVoxa. Account deletion instructions are also available on the public Data Deletion page.
For privacy, deletion, or support questions, contact MileVoxa at support@milevoxa.com. We aim to respond to support inquiries within 48 hours.
